Frequently Asked Questions

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Find answers to the most commonly asked questions about Anima Guest House.

What are the check-in and check-out times?+

Check-in time is from 2:00 PM and check-out time is by 12:00 PM (noon). Early check-in and late check-out may be arranged upon request, subject to availability.

Is there parking available at the guest house?+

Yes, we offer complimentary on-site parking for all our guests. The parking area is secure with 24-hour surveillance and an attendant on duty.

Is breakfast included in the room rate?+

Complimentary breakfast is included with select room categories. For Standard rooms, breakfast can be added at a nominal fee. Our breakfast buffet features a variety of local and continental options.

What is your cancellation policy?+

Reservations can be cancelled free of charge up to 48 hours before the check-in date. Cancellations made within 48 hours of check-in will be subject to a charge equivalent to one night's stay.

Do you accept walk-in guests?+

Yes, we welcome walk-in guests subject to room availability. However, we recommend making a reservation in advance to guarantee your preferred room type and rate.

Is the WiFi free?+

Yes, we provide complimentary high-speed WiFi throughout the entire property, including all guest rooms, lobby, restaurant, and outdoor areas.

Can I host events or meetings at Anima Guest House?+

Absolutely! We have a fully-equipped room that can accommodate meetings, workshops, and small events. Please contact us for availability and rates.

What payment methods do you accept?+

We accept cash (GHS), mobile money (MTN, Vodafone, AirtelTigo), Visa, and Mastercard. Payment is made upon check-in or check-out at the guest house.

Are pets allowed?+

Unfortunately, pets are not allowed at Anima Guest House. Service animals are welcome with proper documentation.

Still Have Questions?

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